Sebastian Becker

"AI gives us the power to look after each customer individually. By analysing customer data and interaction patterns, we can offer personalised recommendations and tailor-made solutions. This not only makes for happy customers, but also strengthens customer loyalty in the long term.

Sebastian Becker (40) is responsible for digital quality management at gevekom. In this role, he improves existing processes and systems through innovative workflows that simplify day-to-day work for everyone.