Here you can find an excerpt of the attendees of Service Summit Leaders 2025
Attendees' job titles:
Group Team Leader Customer & Commercial Services
Euroimmun Medizinische Labordiagnostika AG (pronounced EUROIMMUN) is a German company that manufactures reagents for medical laboratory diagnostics. The focus is on test systems that can be used to determine antibodies in patients' serum and thus diagnose autoimmune and infectious diseases and allergies.
Attendees' job titles:
Head of Customer Service
FINN is revolutionizing conventional car ownership and making driving with FINN as easy as buying shoes online. An instantly available, flexible car subscription from your favorite brands - everything is included except for refueling. The fully digital process not only saves you time and effort, but also high costs.
Attendees' job titles:
Head of Customer Care
Lufthansa Technik AG is a provider of aircraft MRO services with 50 locations worldwide.
Attendees' job titles:
Director In-Service Support
Mindshare was founded in 1997 as the first full-service media network with global aspirations. It represents over 9,000 people in 86 countries worldwide. Mindshare was founded in Germany in 1999. The offices are located in Frankfurt, Düsseldorf and Hamburg. As a full-service media and communications agency, Mindshare supports and advises clients throughout their entire advertising activities.
mkk - meine Krankenkasse Körperschaft des öffentlichen Rechts (formerly BKK VBU) is a German company health insurance fund based in Berlin.
Attendees' job titles:
Head of Sales and ServiceCenter
The NETZSCH Group is an owner-managed, internationally active technology company headquartered in Germany. The business units stand for individual solutions at the highest level. More than 4,600 employees in 36 countries and a global sales and service network guarantee customer proximity and competent service.
Attendees' job titles:
Global Customer Service Manager and authorized signatory
Making work easier with technology and systems - that is the mission of Novus Dahle. The two strong brands offer ergonomic, high-quality and durable products that simply make your working life more comfortable and provide you with maximum support in your work. Immerse yourself in the world of Novus Dahle and discover our smart solutions for your working life.
Attendees' job titles:
Head of Customer Service
s.Oliver, legally s.Oliver Bernd Freier GmbH & Co. KG, is a German fashion company headquartered in Rottendorf that sells apparel, shoes, accessories, jewellery, fragrances and eyewear worldwide.
Attendees' job titles:
Head of Customer Sales & ServiceTeamleader Customer Center
Samsung Electronics is one of the largest electronics companies in the world and is part of the South Korean Samsung Group, which is headquartered in Seoul. Samsung Electronics has 197 branches in 84 countries and employs around 270,000 people.
Attendees' job titles:
Head of Customer Experience
The SIGNAL IDUNA Group offers insurance and financial services. The group was created through the merger of the Dortmund-based Signal Versicherungen and the Hamburg-based Iduna Nova Group on 1 July 1999. The companies of these two groups have been under one management ever since.
Attendees' job titles:
Head of Growth Digital Service
Sonova is a leading global provider of innovative hearing solutions: from personal audio devices and wireless communication solutions to audiology services, hearing aids and cochlear implants. Founded in 1947, the Group is headquartered in Stäfa, Switzerland. Sonova operates in four business segments - Hearing Aids, Audiological Care, Consumer Hearing and Cochlear Implants.
Attendees' job titles:
Head of Customer Care and Conversion
TUI AG is a tourism group with dual legal domiciles in Berlin and Hanover and Group headquarters in Hanover. TUI is the world's largest tourism company with travel agencies, incoming agencies, hotels, airlines, cruise ships and tour operators.
Attendees' job titles:
Head of Complaints and Lawsuits
