27. & 28.05.2025 in

Speakers of the Service Summit Leaders 2024

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Melanie Bielefeld TUI Group
Head of Complaints and Lawsuits
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Pierre Hartmann s.Oliver
Head of Customer Sales & Service
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Dr. Annegret Köhler-Werzner DMK Deutsches Milchkontor
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Marcus Nessler Samsung Electronics
Head of Customer Experience
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Julia Vornberger s.Oliver
Teamlead Customer Center
Service Summit Leaders 2025

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