Here you can find an excerpt of the partners of Service Summit 2025
The monday.com Work OS is a low code- no code platform that democratizes the power of software so organizations can easily build work management tools and software applications to fit their every need. The platform intuitively connects people to processes and systems, empowering teams to excel in every aspect of their work while creating an environment of transparency in business. monday.com has offices in Tel Aviv, New York, Denver, Chicago, London, Warsaw, Sydney, Melbourne, São Paulo, and Tokyo. Fully customizable to suit any business vertical, the platform is currently used by over 225,000 customers across more than 200 industries and in over 200 countries and territories.
Salesforce is the customer company. They develop cloud-based software that helps companies acquire more new customers, win more orders and inspire customers with outstanding service.
Customer 360, their comprehensive portfolio of products and services, brings marketing, sales, e-commerce, IT and service together. All teams have a centralised, shared view of all relevant customer information. In this way, your company can also become a customer company where customers are always at the centre.
Since 2013, ServiceOcean has been standing for 100% availability in the inbound service centre. Digital queues use behavioural science and offer alternatives to hang up and redial for the first time.
Callers decide between appointment callbacks, virtual and voluntary waiting. As a result, the software (SaaS) achieves a cost advantage of 85% with significantly better key figures and measurably greater customer and employee satisfaction.
ServiceOcean is the best partner for availability and the fastest way into the new world of service.
Zendesk started the Customer Experience revolution in 2007 by enabling companies around the world to provide excellent customer service online. Today, Zendesk is a leading provider of service – for everyone, everywhere. The company powers billions of conversations globally, connecting over 100,000 brands with hundreds of millions of customers via phone, chat, email, messaging, social media, communities, review sites, and help centers. Zendesk's products are thoughtfully designed to be loved. Created in Copenhagen, developed in California, and grown to employ more than 6,000 people worldwide, the company continues to thrive.
