Frank Nerlich

For Frank Nerlich (Head of the Service Centres for Medical and Safety Technology in Germany) and the Escalation Support Team for Dräger Service, "Technology for life" - Dräger's guiding principle - does not end with the technology of its own products, but on site at the customer's premises.

Excellent service should be as smooth, uncomplicated and quick as possible for customers, especially in the critical B2B environment of hospitals, fire departments and large industries. With his many years of experience in supporting well-known companies in Europe, Frank Nerlich knows how important it is to look forward: making innovations usable for service in the interests of customers.